DIGITAL EBOOKS · 1 / 3 / 6 MONTH MEMBERSHIPS · ONLINE ASSISTANCE

YOUR BAG0

Privacy policy

PRIVACY POLICY

Last updated: November 13, 2026

At SERELYN LLC, we respect the privacy of everyone who visits and makes purchases through our website, https://serelynllc.com/.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices available to you regarding your personal data when accessing our digital products, membership services, and online educational resources.

1. Who Is Responsible for Your Data

Data Controller: SERELYN LLC
EIN: ____________________ (To be completed)
Registered Address: 601 E 12th St #149, Kansas City, MO 64106, United States
Email: info@serelynllc.com
Phone: +1 (235) 200-2171
Website: https://serelynllc.com/

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of personal information:

a) Identification Data

  • Full name

  • Email address

  • Phone number

  • Billing address, where applicable

b) Transaction and Membership Data

  • Details of the digital guides, eBooks, or membership plans you purchase

  • Order history and digital product access records

  • Membership status and applicable subscription details

  • Billing and payment transaction records

  • Records of service requests and scheduled consultations, where applicable

Full payment-card details are processed by our payment service providers and are not stored directly by SERELYN LLC.

c) Technical and Usage Data

  • IP address

  • Browser and device information

  • Pages visited and interactions with our website

  • Cookies and similar tracking technologies

  • General website performance and usage information

d) Communications and Support Information

  • Messages submitted through our contact forms

  • Email correspondence with our support team

  • Membership-related questions and assistance requests

  • Information voluntarily provided when requesting educational guidance or video consultations

Customers may choose to share information about their fitness goals or exercise experience when requesting assistance. We ask that customers avoid submitting unnecessary sensitive medical information.

3. How We Use Your Information

We process personal information for the following purposes:

  • Manage our relationship with customers and members

  • Process orders and payments for digital products and membership services

  • Deliver purchased eBooks, downloadable resources, and educational content

  • Manage membership access, subscriptions, and related services

  • Respond to support inquiries and coordinate online assistance or video consultations

  • Provide relevant information and updates about purchased products or services

  • Send promotional communications where permitted by applicable law

  • Maintain, secure, and improve our website and customer experience

  • Prevent fraudulent transactions and unauthorized activities

  • Comply with applicable legal, accounting, tax, and regulatory obligations

We use personal information only for legitimate business purposes consistent with this policy and applicable privacy laws.

4. Legal Bases for Processing

Where applicable data protection laws require a legal basis, we rely on one or more of the following:

  • Performance of a Contract: To process purchases, deliver digital products, manage memberships, and provide requested services.

  • Consent: Where required for promotional communications, optional cookies, or other processing activities that require permission.

  • Legitimate Interests: To maintain website security, prevent fraud, improve our services, and manage business operations, provided these interests do not override applicable individual rights.

  • Legal Obligations: To comply with applicable accounting, tax, consumer protection, and regulatory requirements.

Where sensitive personal information requires additional protection or a separate legal basis, we will handle it in accordance with applicable law.

5. How Long We Keep Your Data

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The duration of your customer or membership relationship

  • The need to provide purchased digital products and related services

  • Applicable legal, accounting, and tax requirements

  • The resolution of customer support inquiries or payment disputes

  • Legitimate security and fraud-prevention requirements

When personal information is no longer required, we take appropriate steps to delete or anonymize it, unless continued retention is legally necessary.

6. Who We Share Data With

SERELYN LLC does not sell personal information to third parties.

We may share limited personal information with trusted service providers when necessary to operate our website, process transactions, and deliver our digital products and membership services.

These providers may include:

  • Payment Processors: Providers such as Stripe or Shopify Payments, where used, to securely process transactions.

  • E-commerce Platforms: Technology providers such as Shopify that support our online store and order management.

  • Email and Communication Services: Platforms used to send purchase confirmations, deliver digital resources, and respond to customers.

  • Membership and Scheduling Services: Providers used to manage membership access, support requests, or online consultations.

  • Website Hosting and Technical Providers: Services required for website functionality, maintenance, and security.

  • Analytics Providers: Services used to understand website performance and improve user experience, where enabled.

We may also disclose information when required by law or when reasonably necessary to protect our legal rights.

Service providers are expected to handle personal information securely and in accordance with applicable data protection obligations.

7. International Data Transfers

SERELYN LLC operates from the United States and may provide digital products and online services to customers in other countries, including the European Union and the United Kingdom.

As a result, personal information may be processed or stored in countries outside the customer's country of residence.

Where international transfers are subject to specific legal requirements, we use appropriate safeguards, such as applicable standard contractual clauses or other legally recognized transfer mechanisms.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information

  • Request restriction of certain processing activities

  • Object to certain uses of your personal information

  • Request portability of your data, where applicable

  • Withdraw consent where processing is based on consent

  • Opt out of certain data processing activities where required by law

Certain rights may be subject to legal exceptions, including situations where information must be retained for tax, accounting, contractual, or regulatory purposes.

To exercise your rights, please contact:

Email: info@serelynllc.com

Include your name and a description of your request. We may request additional information when reasonably necessary to verify your identity before processing your request.

9. Data Security

SERELYN LLC takes reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

These measures may include secure website connections, access restrictions, and the use of reputable third-party service providers for payment processing and website operations.

Although we take appropriate precautions, no electronic transmission or storage system can be guaranteed to be completely secure.

10. Cookies and Tracking Technologies

Our website may use first-party and third-party cookies and similar technologies to:

  • Enable essential website and checkout functionality

  • Maintain shopping cart and customer session information

  • Understand website traffic and performance

  • Improve navigation and user experience

  • Support optional analytics and marketing features

Where required by law, non-essential cookies will be used only after obtaining the necessary consent.

Visitors may manage their cookie preferences through their browser settings or through our website's cookie consent controls, where available.

Disabling certain cookies may affect some website features.

11. Marketing Communications

We may send customers information about our digital products, educational resources, membership services, and promotional offers where they have consented or where otherwise permitted by applicable law.

Customers can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting:

info@serelynllc.com

Unsubscribing from promotional communications will not prevent us from sending essential transactional emails, purchase confirmations, or important service-related notifications.

12. Children's Privacy

Our digital fitness guides, memberships, and online educational services are intended for adults aged 18 years and older.

We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that personal information has been collected from a minor inappropriately, we will take reasonable steps to delete that information in accordance with applicable law.

Parents or legal guardians who believe that a minor has provided personal information may contact us at info@serelynllc.com.

13. Changes to This Privacy Policy

SERELYN LLC may update this Privacy Policy periodically to reflect changes in our business operations, digital products, membership services, technology, or applicable legal requirements.

Any modifications will be published on https://serelynllc.com/ with an updated revision date.

Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes to the way personal information is processed.

We encourage visitors and customers to review this policy periodically.

14. Contact Information

For any questions, privacy-related concerns, or requests regarding personal information, please contact:

SERELYN LLC
Email: info@serelynllc.com
Phone: +1 (235) 200-2171
Registered Address: 601 E 12th St #149, Kansas City, MO 64106, United States
Website: https://serelynllc.com/